We currently offer Locs Loading Shampoo and Lush Locs Nourishing Hair Oil—formulated to support healthy locs and scalp care.
What makes Locs Loading Shampoo different?
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A clarifying yet moisturizing wash that supports healthy loc formation and removes build-up without heavy residue – perfect for starter locs, Sisterlocs, and Interlocs.
What’s inside Lush Locs Hair Oil?
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A lightweight blend of nutrient-rich seed oils and botanicals that nourishes the scalp, adds shine, and supports healthy-looking locs—without a greasy feel.
How do I use the shampoo?
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Wet hair thoroughly, apply a small amount to the scalp, work through roots/new growth, then rinse well. Use weekly or as needed based on build-up.
How do I use the hair oil?
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Apply 3–5 drops to fingertips or use the nozzle tip and gently massage into the scalp; smooth a light film over locs if desired. Start 2–3× per week and adjust.
Is it safe for color-treated hair?
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Yes. Our shampoo includes moisturizing agents like Panthenol to help maintain softness while cleansing. As with any routine change, patch test first.
Do you offer free U.S. shipping?
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Yes—free shipping on U.S. orders of $80+ (after discounts, before tax).
How long does delivery take?
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Orders typically ship within 1 business day. Standard delivery is usually 3–7 business days; expedited options are available at checkout.
What’s your return policy?
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Returns are accepted within 7 days of delivery for unopened/unused items in original packaging. If your order arrives damaged or incorrect, contact us within 7 days so we can make it right.
How do I start a return or get help?
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Email info@nvlxlabs.com with your order number. We’ll share a return authorization and next steps, or help with replacements/tracking.
Do you use sustainable packaging?
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We use recycled, recyclable, compostable, and glass packaging where possible. We’re continually shifting to lower-footprint, more carbon-neutral options that use fewer raw materials.
Where are you based?
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We’re based in Virginia, USA 22030, and ship throughout the United States.
About Us
NoVa Organics, LLC (DBA, NVLX Labs) 10533 Main Street Fairfax, VA 22030